Technical Dpt. – Manager 13 views

Job Overview

We are looking to recruit a motivated and reliable individual for the position of Technical dpt. manager that will be responsible for the overall performance of the Technical department .

Requirements

  • University / College Graduate in the field of Computer engineering and other relative studies.
  • Excellent analytical, problem solving and organisational skills
  • Excellent computer skills
  • Very good knowledge of Greek and English language – written and spoken.
  • Previous experience in a similar position.
  • A very good knowledge of Consumer Electronic products will be consider an advantage.

Job Description

  • Supervise, coach and train technical workforce
  • Plan and manage RMA, transportation and customer services
  • Direct, optimise and coordinate full RMA cycle
  • Keep track of quality, quantity, repair times, transport costs and efficiency of both incoming and outgoing items.
  • Arrange spare part warehouse, repair routes and process service tickets
  • Resolve any rising problems or complaints
  • Comply with regulations and ISO requirements
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