IT SUPPORT/FIELD ENGINEER 130 views

Job Overview

Simplex, Cyprus leading data center operator and an enterprise IT integrator, seeks to recruit an IT Support/Field Engineer.

 

Company

Established in 2005, Simplex a multi-award winning technology company, is Cyprus’ leading provider of world-class premium carrier-neutral data center services and a leading enterprise IT integrator.  All services of the company are ISO 9001, ISO 27001 and ISO14001 certified, demonstrating the company’s commitment to quality, security and environmental sustainability.

Through its complete product and services portfolio and partnerships with leading vendors, the company is a single point of contact for enterprises globally that have trusted their ICT operations to Simplex.

 

Job Description

We are in search of an IT Support/Field Engineer to join our team.  At Simplex, you will be part of a diverse, skilled and collaborative team, working in a dynamic, challenging and results oriented environment.   With innovation and continuous improvement being part of our culture, it is essential for the successful candidate to be passionate about technology and keep an eye on the technology landscape in order to identify new and relevant technologies that could be adopted for new setups or to improve existing ones.

 

Key Duties / Responsibilities

  • Provide first level onsite/local and remote support to end-users (desktop and notebook PCs and peripherals)
  • Manage, monitor, maintain and support customer and in-house systems, applications and infrastructure.
  • Analyze logs and use the company’s monitoring and alerting systems to proactively identify, troubleshoot and resolve problems.
  • Contribute to technical lifecycle projects such as updating and patching of operating systems, equipment software/firmware and equipment replacements/upgrades.
  • Deploy/install various IT systems and infrastructure.
  • Fulfil any other duties relevant to the role assigned by the company’s management.

 

Qualifications / Experience

  • University/college degree in Computer Science, Computer Engineering or relevant subject
  • Basic knowledge of Windows and Linux Server and Desktop operating systems
  • Good understanding of basic networking protocols and technologies (TCP/IP, DNS, DHCP, etc.)
  • Prior experience, knowledge or active certifications in VMWare, Microsoft, Cisco, Veeam and similar technologies will be considered an advantage.

 

Personal characteristics and other skills required

  • Good interpersonal and communicational skills in Greek and English, both verbal and writing.
  • Car (category B, Manual) driving license
  • Good time and task management skills with ability to multitask.
  • Self-initiative, self-motivation, self-discipline, dependability and commitment.
  • Team player.
  • Strong analytical thinking and excellent problem-solving capabilities.
  • Adaptable and quick learner.

 

Benefits

Our aim is to attract, develop and retain only the best and as such we offer an attractive and competitive remuneration package along with an engaging career and excellent prospects for growth in an expanding organization.

 

To apply please send your CV to hr@simplex.com.cy or visit https://www.simplex.com.cy/careers/35-FIELDENG-LIM apply online. 

Only applicants whose qualifications and experience match the vacant’s position requirements will be contacted.

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