On behalf of our client, a leading financial institution, we are looking to engage an individual who wishes to undertake a 1+1 years full-time contract to support with the implementation of a major transformation project.

The individual will be expected to contribute towards completing tasks linked with major project milestones, work cross-functionally with internal business units and report to the central project management team and the project sponsor (CR/88).

Key responsibilities include:

• Provide excellent customer service to prospective and existing customers
• Verify information submitted by the consumer through digital customer onboarding and other online communication channels
• Quickly build rapport with potential clients
• Identify customer’s goals and objectives

The successful candidate should meet the following requirements:

• Bachelor’s degree in applicable fields
• 1+ year banking experience
• Strong organizational skills
• Ability to handle high volume phone calls
• Excellent verbal communication phone skills
• Basic computer skills and data entry
• Previous banking / banking call centre will be considered a plus

Compensation & Benefits:

• An attractive remuneration package will be offered based on qualifications and experience

If you are an individual who likes challenge and meet the above requirements, submit your CV in strict confidence by using the link: https://mycounsellor.zohorecruit.eu/jobs/Careers

Deadline for applications: 29 April 2022

Only successful candidates will be contacted