MELCO Resorts & Entertainment- Executive Assistant, Human Resources 133 views

Job Overview

POSITION SUMMARY:

The Executive Assistant of VP of HR is primarily responsible to provide smooth and efficient administrative support to the VP of HR.

PRIMARY RESPONSIBILITIES:

  • Assists the VP of HR in coordinating meetings, travel arrangements, restaurant reservations, and similar transactions
  • Answers and politely screens phone calls and transfers the same to the right party
  • Maintains electronic and hard copy filing systems, and prepares an updated filing list for easy reference/access
  • Assists in handling requests for general information and allowable data, but maintaining the needed confidentiality
  • Assists in the preparation of assigned correspondence, reports, drafts, memos and Emails
  • Attends and prepares meeting minutes as and when required.
  • Prepares reports, letters, memorandums, fax etc as assigned by the General Manager whilst ensuring the strictest levels of confidentiality at all times
  • Manages the flow of correspondence and communication in the office, ensures that telephone and written communications are accurate and thorough and those that require immediate attention is prioritized
  • Ensures professional and timely handling of guests’ concerns
  • Maintains positive guest and colleague interactions with good working relationships
  • Works closely with other Executive members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
  • Be fully conversant with all duties of the secretary and to ensure that in the absence of the other Secretaries, provide coverage of duties as required
  • Exercises responsible behavior at all times and positively representing the hotel team
  • Reads the Company’s Code of Conduct and have an understanding of and adhere to the rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety
  • Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations
  • To have a thorough understanding and knowledge of all departments within the division
  • Maintains high standards of personal appearance including uniform, grooming and hygiene at all times
  • Responds to changes in the Administration function as dictated by the industry, company and hotel
  • Assists in projects and programs related to Quality Improvement Management
  • Carries out any other reasonable duties and responsibilities as assigned

QUALIFICATIONS:

Experience

  • 4 years of experience in an administrative role, preferably in the hospitality industry or a multinational corporation environment.

Education

  • Bachelor’s degree or equivalent work experience

Skills / Competencies

  • Fluent in English; excellent verbal and written skills
  • High level of computer skills (Outlook, Excel, Power Point)
  • Opera (PMS) exposure and/or experience, preferred.
  • Knowledge in office and calendar management, confident in dealing with guests and taking phone calls, maintains a good filing system

PERPERSONAL COMPETENCIES:

  • Achieves agreed objectives and accepts accountability for results
  • Displays a high commitment to delivering results
  • Leads others to achieve business objectives
  • Communicates effectively
  • Displays the highest level of integrity
  • Ability to maintain discretion
  • Self-motivated
  • Approachable

To apply please click here: Executive Assistant, Human Resources

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