Telesales Representative 78 views

Job Overview

Telesales Representative (Fixed Term Contract 1 year)

We are currently seeking dynamic and driven individuals on a full time or part time basis to join our team based in Nicosia, as Telesales Representatives. In this role, you will play a crucial part in our sales efforts by proactively reaching out to potential and existing customers, effectively promoting our diverse range of services and products.

Responsibilities:

  • Contact potential or existing customers by phone to attempt to sell or create interest in various services or products using scripts
  • Ask questions to better understand customer needs and requirements and offer the best possible solution
  • Answer any questions regarding services and products
  • Take and process all applications in an accurate manner
  • Enter and update customer information in the database
  • Handle grievances that may arise in a way that protects and preserves the company’s reputation
  • Meet the KPI’s set with respect to the number of outbound calls and percentage of achievement
  • Keep records of calls and sales and note useful information
  • Liaise with the Retail Sales Team and contribute to its wider goals
  • Follow up with sales leads and call backs
  • Represent the customers in an honest and professional manner
  • Go the “extra mile” to meet sales quotas and facilitate future sales

 Required Qualifications:

  • Previous experience in a similar position and University/College degree will be considered an advantage
  • Excellent communication and interpersonal skills
  • Experience in Sales will be considered an advantage
  • Fast learning
  • Polite and friendly manner
  • Listening skills
  • Persuasive and persistent nature
  • Knowledge of telephone and computer systems

We provide an appealing compensation package that includes opportunities for career advancement, all within a pleasant, dynamic, and inclusive work environment.

Here are some of the benefits provided:

  • 13th salary
  • Free Medical Insurance
  • Insurance Plan with life benefit and serious illness allowance
  • Training and Development through online platforms and on-the-job training
  • Paid sick leave
  • Wedding and childbirth gift
  • Free fixed and mobile services

All applications will be handled with complete confidentiality. Interested candidates may send their CVs to careers@cablenetcy.net by July 29th 2023, with subject reference ‘COCE7723

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