Telesales Representative 78 views

Job Overview

Telesales Representative (Fixed Term Contract 1 year)

We are currently seeking dynamic and driven individuals on a full time or part time basis to join our team based in Nicosia, as Telesales Representatives. In this role, you will play a crucial part in our sales efforts by proactively reaching out to potential and existing customers, effectively promoting our diverse range of services and products.


  • Contact potential or existing customers by phone to attempt to sell or create interest in various services or products using scripts
  • Ask questions to better understand customer needs and requirements and offer the best possible solution
  • Answer any questions regarding services and products
  • Take and process all applications in an accurate manner
  • Enter and update customer information in the database
  • Handle grievances that may arise in a way that protects and preserves the company’s reputation
  • Meet the KPI’s set with respect to the number of outbound calls and percentage of achievement
  • Keep records of calls and sales and note useful information
  • Liaise with the Retail Sales Team and contribute to its wider goals
  • Follow up with sales leads and call backs
  • Represent the customers in an honest and professional manner
  • Go the “extra mile” to meet sales quotas and facilitate future sales

 Required Qualifications:

  • Previous experience in a similar position and University/College degree will be considered an advantage
  • Excellent communication and interpersonal skills
  • Experience in Sales will be considered an advantage
  • Fast learning
  • Polite and friendly manner
  • Listening skills
  • Persuasive and persistent nature
  • Knowledge of telephone and computer systems

We provide an appealing compensation package that includes opportunities for career advancement, all within a pleasant, dynamic, and inclusive work environment.

Here are some of the benefits provided:

  • 13th salary
  • Free Medical Insurance
  • Insurance Plan with life benefit and serious illness allowance
  • Training and Development through online platforms and on-the-job training
  • Paid sick leave
  • Wedding and childbirth gift
  • Free fixed and mobile services

All applications will be handled with complete confidentiality. Interested candidates may send their CVs to by July 29th 2023, with subject reference ‘COCE7723

Apply for this job