Operations Officer 77 views
Location: Limassol or Nicosia
PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV channels, and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation, and strength have all been achieved through our talented, dynamic, and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.
If you are an experienced Operations Officer, we are looking forward to meeting you.
What will your job look like?
- Act as an intermediary between the Operations Transformation team, Network department, and Commercial teams, for investigating, resolving, and communicating technical and any other Commercial operations matters
- Prepare, review, and recommend system and processes improvements
- Ongoing monitoring of systemic releases and involvement in any new developments, tests, and verifications needed
- Submit tickets related to systemic issues and liaise with the appropriate departments for resolution, as well as maintain appropriate reports
- Act as an intermediary between Marketing and Sales departments for new offers, new products, promotions, events
- Prepare, review, and release information to Commercial teams for systemic improvements, processes, and offers
All you need is…
- Education to a degree level. An undergraduate degree in Computer Science or any other related field is preferable
- Excellent command of spoken & written Greek and English languages
- Excellent computer skills in MS Office -Excel, Word, PowerPoint
- Experience in a Customer Service environment will be considered as an advantage
- Writing in a clear and concise manner, using appropriate grammar, style, and language
- Understanding of technical matters
- Attention to detail, and capability of bringing new ideas
- Ability to work on own initiative and be proactive
- Ability to deliver results in a fast-moving environment
- Very good collaboration skills
What we offer:
- Attractive remuneration package
- Provident Fund
- Additional time off
- A friendly and positive working environment
- Training, Learning & Development opportunities
- Primetel Services
To apply, visit the below link and fill the online job application:
All applications will be treated in the strictest of confidence. Due to the high volume of applications received for this position, only successful applicant will be contacted. Your resume will be maintained in our files for the next six months, and your qualifications will be considered for future openings.