Job Overview



Duties Include:


  • Answering the main telephone, screening and directing calls
  • Taking and relaying messages
  • Providing information to incoming callers
  • Greeting all visitors entering premises in a friendly, welcoming and helpful manner.
  • Office entry control
  • Ensuring knowledge of staff movements in and out of the organization
  • General administrative and clerical support
  • Receiving and sorting mail/deliveries
  • Schedule appointments
  • Tidy and maintain the reception and conference areas
  • Booking travel where required.
  • Responsible for maintaining the office clean & tidy


Skills and Qualifications required:

  • Knowledge of administrative and clerical procedures
  • Excellent knowledge of Microsoft Office, Word, Excel and Internet Explorer
  • Knowledge of customer service principles and practices
  • Fluency in English written and spoken.
  • Professional personal presentation
  • Customer service orientation
  • 2+ years of previous experience

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