Job Description

This job provides the necessary support for educational management systems, reporting systems, website content and applications.

Main Duties and Responsibilities

• Consults with the IT Director and users regarding requests, training, support and troubleshooting.
• Responsible for the daily maintenance and support of the school’s systems including, the School Information Systems, Website, Databases, Content Management Systems and Intranet
• Identify and handle technical issues and communicate with companies where necessary
• Consult with users regarding requests, training, user support and troubleshooting
• Develops functional and technical documentation and test procedures
• Conduct systems tests, evaluate results in accordance with quality assurance standards

Knowledge, Skills & Abilities

• Demonstrate a strong track record of problem solving/troubleshooting and excellent analytical skills
• Strong interpersonal skills, self-motivation and professional discipline
• Fluent Greek and English with demonstrated excellent communication skills
• Willingness and enthusiasm to solve any issue, to continuously learn and overcome challenges
• Well organized and consistent
• Skill in training users of all knowledge levels
• Ability to work individually and in a team-oriented environment

Minimum Qualifications and Requirements

• Bachelor’s Degree in Information Technology, Computer Science or related field AND five years of experience in systems management and relevant technologies, end-user support, training, systems maintenance and report/technical documentation writing.

• Experience with Content Management Systems such as WordPress
• Experience with Microsoft Server and Active Directory
• Ability to manipulate data in Excel and create reports
• Experience in maintaining user data in systems

Interested applicants should send your CV and cover letter by email to SSA@AISC.AC.CY with the subject: “SSA Job Application” by May 31^st, 2022.