Host, Events & Promotions – Limassol 91 views

Job Overview


The Host, Events & Promotions is responsible for facilitating City of Dreams Mediterranean & Cyprus Casinos events, activities, and creating a pleasant atmosphere and memorable guest experience.


  • Interacts and welcomes guests and customers to make them feel welcomed and comfortable; addresses any questions that they may have regarding the events, promotions, and tournaments
  • Facilitates and assists the Supervisor, Events & Promotions with the planning and set-up of events, promotions, tournaments, special functions, and other related activities
  • Assists the Supervisor, Events & Promotions as well as other team members with the coordination of events, promotions, and tournaments to ensure the smooth execution of all activities
  • Conducts live draws & PA announcements as and when required
  • Communicates with guests and customers both face to face and via telephone calls
  • Assists with the monitoring and controlling of live events, promotions, and tournaments; ensures that guests and customers are being attended to as and when required
  • Ensures that the highest professional standards of personal conduct, presentation and grooming are always adhered to, delivering an exceptional customer service experience
  • Ensures that the safety of guests, customers and colleagues is always addressed with the highest priority
  • Assists the Supervisor, Events & Promotions, and organizers in addressing special needs and requirements (for both Internal and external events)
  • Ensures in-depth knowledge of events, promotions, and tournaments running across all casino locations is always up to date
  • Attends training sessions as and when required
  • Carries out any other reasonable related duties and responsibilities as assigned by the Supervisor, Events & Promotions or Management in order to meet business objectives
  • Attends ad-hoc planning and progress meetings with the Casino Marketing team.




  • One year or above relevant experience in customer services field


  • Secondary-level education

Skills / Competencies

  • Computer literate
  • Excellent interpersonal and communication skills
  • Professional written communication skills
  • Excellent command of the English and / or Greek language.
  • Additional languages such as Russian/ Arabic/ Hebrew/ Chinese, will be considered an advantage


  • Receptive and versatile in adopting new approaches and practices to meet changing circumstances
  • High adaptability to various assigned job tasks
  • Ability to work under pressure, energetic and enthusiastic
  • Possesses strong time management skills
  • Shift work (time and days)
  • Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances
  • Must be able to tolerate secondhand smoke
  • Must follow grooming standards

To apply, please click here: Host, Events & Promotions – Limassol

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