Directory Services Engineer 117 views
Job Overview
Location: Limassol / Work from Home
PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.
What will your job look like?
Accountable to the Supervisor of Directory Services Department
- Provide call center operator support for the PrimeTel Directory Inquiries department (11800)
- Attend to customers queries in a professional, courteous and timely manner
- Handle all necessary systems in order to provide exceptional customer support
All you need is…
- Experience in a services environment is desired
- Excellent communication and interpersonal skills
- Patience and ability to handle pressure from customers
- Excellent command of the spoken/written Greek & English language
- Availability to work in shifts, weekends and public holidays (5 shifts/week)
The Call Center operates 24 hours per day, 365 days per year.
Remote work is necessary until further notice. All you need is:
- Access to the Internet
- A dedicated working station with no interruptions
What we provide for your remote work:
- Laptop
- Flexible working hours
- Online training and support using various cloud-based peer-to-peer software platforms
- Online continuous learning education through e-Learning courses
What we offer:
- Attractive remuneration package
- Provident Fund
- Additional time off
- A friendly and positive working environment
- Training, Learning & Development opportunities
- Primetel Services
To apply, visit the below link and fill the online job application
https://primetel.com.cy/directoryservicesoperator
All applications will be treated in the strictest of confidence. Due to the high volume of applications received for this position, only successful applicant will be contacted. Your resume will be maintained in our files for the next six months, and your qualifications will be considered for future openings.