Telesales Representative 143 views
Job Overview
Telesales Representative (Fixed Term Contract 1 year)
We are currently seeking dynamic and driven individuals on a full time or part time basis to join our team based in Nicosia, as Telesales Representatives. In this role, you will play a crucial part in our sales efforts by proactively reaching out to potential and existing customers, effectively promoting our diverse range of services and products.
Responsibilities:
- Contact potential or existing customers by phone to attempt to sell or create interest in various services or products using scripts
- Ask questions to better understand customer needs and requirements and offer the best possible solution
- Answer any questions regarding services and products
- Take and process all applications in an accurate manner
- Enter and update customer information in the database
- Handle grievances that may arise in a way that protects and preserves the company’s reputation
- Meet the KPI’s set with respect to the number of outbound calls and percentage of achievement
- Keep records of calls and sales and note useful information
- Liaise with the Retail Sales Team and contribute to its wider goals
- Follow up with sales leads and call backs
- Represent the customers in an honest and professional manner
- Go the “extra mile” to meet sales quotas and facilitate future sales
Required Qualifications:
- Previous experience in a similar position and University/College degree will be considered an advantage
- Excellent communication and interpersonal skills
- Experience in Sales will be considered an advantage
- Fast learning
- Polite and friendly manner
- Listening skills
- Persuasive and persistent nature
- Knowledge of telephone and computer systems
We provide an appealing compensation package that includes opportunities for career advancement, all within a pleasant, dynamic, and inclusive work environment.
Here are some of the benefits provided:
- 13th salary
- Free Medical Insurance
- Insurance Plan with life benefit and serious illness allowance
- Training and Development through online platforms and on-the-job training
- Paid sick leave
- Wedding and childbirth gift
- Free fixed and mobile services
All applications will be handled with complete confidentiality. Interested candidates may send their CVs to careers@cablenetcy.net by July 29th 2023, with subject reference ‘COCE7723’